KEEP YOUR VOLUNTEERS HAPPY AND MOTIVATED

  • Invest in an online sign-up and training program
  • Provide a comprehensive volunteer handbook¬†
  • Limit shifts; encourage rotation every 30 to 45 minutes
  • Ensure volunteers have time (30 minutes to one hour) to watch the sport event
  • For multi-sport events, consider a 1:1 ratio of volunteers to athletes
  • Encourage volunteers to recruit family members, friends, neighbours and co-workers
  • Engage and reward volunteers with social events before and after the tournament
  • Splurge on the swag: Commemorative pins; two event T-shirts instead of one; higher value clothing, such as windbreakers, that volunteers can wear throughout the year
  • Match local post-secondary student volunteers to skilled positions, i.e., use kinesiology students for athlete interactions, police and corrections students for access control, math and statistics students to record competition data

Source: Roundtable discussions, Alberta Sport Leadership Conference 2019

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